How To Add Value, Not Give Discounts

It is too easy for a small business owner to give a discount in order to win over a customer. But discounts hit YOU harder in terms of your profitability than adding an extra service or providing a small ‘gift’ will to keep the relationship sweet.

Practice how to add value to a client instead of giving them a discount.

You could even team up with another company and cross-promote your services by exchanging ‘gifts’, or in some cases a value-add, to provide to your clients.

Nee more? See ideas on adding value in the Customer Service category.

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