Do You Want A Workplace That Wins You Sales?
Do you want a business workplace that wins you sales? Maybe you don’t realize that your workplace is one of the most vital assets at your disposal… if you use it right.
More than giving people a place to work, it can create a more engaged, motivated, and happier team which is good for the whole business . But you can use create a workplace that wins you sales. If you’re smart about it, it can help you close more sales and keep clients happier.
Make comfort a priority
If you invite clients and partners into the office, you had better make sure that it’s ready for them. Sometimes, you’re going to have people waiting for you, that’s a fact of life. If they’re waiting and they’re comfortable, however, it’s not such a terrible thing. Make sure clients feel welcome by having proper reception furniture and ensuring that foot traffic doesn’t disrupt their waiting or that they don’t disrupt foot traffic. Make sure
Make sure your waiting area has a few conveniences at hand as well. A visible code to access Wi-Fi, some drinks or snacks, and a magazine or two to read can make a workplace a lot more welcoming.
Let your people represent you
When they’re not talking to you directly, you can be sure that any clients or partners are likely to have some sort of interaction with your staff. From people passing by to the receptionist, you need to make sure people are representing your brand well. Not just in terms of appearance. It’s a good idea to have every member of the staff in the office at least somewhat versed in customer service so they’re a lot less likely to leave a bad taste with an interaction gone wrong.
Run a well-oiled machine
Naturally, you don’t want people to be kept waiting for too long. Scheduling in an office isn’t just about your own time, but about getting the right space and resources available. From a meeting room to making sure that you have catering on hand for anyone who visits. To that end, keeping the office running efficiently by using tools like meeting room management software can ensure you’re never caught on a loose end. By keeping the office well run and knowing when you have rooms and resources available, you can get smarter about scheduling meetings and create a workplace that wins you sales.
Extend your brand
Finally, let’s talk just a little about the décor of the workplace. Having a creatively designed workspace is good for employee morale, but if you make it fit the visual style of your brand, it can do even more. It reinforces the brand, its messaging, and the qualities the company is supposed to embody. It gives clients the idea that they’re in exactly the right place. It can even subconsciously get employees in line with those brand values.
Closing leads and keeping clients is about more than providing a great service. It’s about leaving the right impressions. When used well, it should be no surprise that the workplace itself can help you craft the impression that you’re running a personal, efficient and effective service.